AirHelp is a integral travel tech company on a mission to make every journey smoother. We built our name helping millions of travellers claim the flight compensation they're owed - and that's now the foundation of a broader platform of travel protection and convenience products spanning the entire journey.We are now scaling its B2B partner ecosystem — today primarily Online Travel Agencies (OTAs), expanding to Travel Management Companies (TMCs), Airlines and beyond. The Partner Solutions Manager owns the partner lifecycle from late-stage sales support through integration, activation, and ongoing operational health — ensuring every partner goes live smoothly and stays healthy post-launch.You'll split your time between hands‑on ownership of key strategic partners and shaping the self‑service model that lets smaller partners onboard and operate with minimal manual effort — working closely with Product Management and Account Management to define and run that model.SalaryIf you join us as a full-time employee:



16.000 - 21.000 PLN gross/monthIf you join us as a contractor (for specific projects): 18.000 - 23.000 PLN net + VATBarcelona€50,000 - €65,000 gross/year (employment contract)What You'll DriveSales-to-Launch HandoffSupport Sales in the late stages of the sales cycle: scoping integration requirements, setting activation expectations, and de-risking the handoff before contracts closeOwn the transition from signed contract to live partner, coordinating technical and commercial readinessIntegration & ActivationManage partner integration end-to-end for key accounts: requirements, timeline, testing, go-liveBe the primary point of contact for partners during onboarding, resolving blockers across internal teams (Product, Engineering, Legal, Ops)Define and continuously improve the standard integration playbookPartner Health & MonitoringMonitor live partner setups for correct behavior — data accuracy, volume anomalies, SLA adherence, technical driftEstablish alerting/reporting

📌 Partner Solutions Manager (Madrid)
🏢 Airhelp
📍 Madrid