SupportYourApp is seeking an L1 Customer Support Specialist to handle incoming tickets, follow defined SLAs, and document technical details for a FinTech SaaS client. You will collaborate with product teams, gather issue details, and maintain customer communications with a proactive, ownership-driven approach.You will work remotely within the EU, support English-speaking clients, and contribute to process improvements.
📌 Remote Fintech Support Specialist (Barcelona)
🏢 SupportYourApp
📍 Barcelona
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