Описание:
At Stayforlong, travel is more than a transaction; it's a journey of extraordinary moments. Born in Barcelona in 2015, we set out to disrupt an industry dominated by massive corporations. We believe in the power of prolonged stays — the longer you stay, the deeper the connection, and the better the rate. Travel on your own terms.
Задачи:
Own the product roadmap for Checkout end to end and with full autonomy: the checkout experience, ancillaries and cross-selling (insurance, upselling, activities and bundling), booking reliability and confirmation workflows (B2C and B2B). Lead the strategy to reduce and mitigate booking errors. Identify root causes on our side and work with Product Supply and Product Operations on supplier-side causes. Design mitigation and customer-facing flows that protect the traveler when something goes wrong, in partnership with Operations and Customer Experience. Turn the Payments strategy defined by the Payments & Fraud team into a prioritized, deliverable roadmap: payment providers, alternative payment methods, partial payments,



wallet and refunds. Challenge assumptions and propose alternatives backed by data, customer insight and technical constraints. Own the customer experience of payment: the balance between friction and conversion at the point of payment, fraud-prevention checks, 3DS/SCA, payment failures and the refund experience, always within the policies set by Payments & Fraud. Ensure PCI DSS compliance is built into the checkout and payment roadmap and into every change that touches payment flows or cardholder data, in partnership with Engineering, IT Security and Payments & Fraud. Lead high-impact initiatives through continuous discovery (customer interviews, funnel analysis, opportunity mapping, fast validation), always with the customer at the center. Design and run experiments in the checkout funnel with Data, and use product and business metrics to measure impact and make trade-off decisions. Raise and resolve cross-

📌 Product Manager. (Barcelona)
🏢 Stayforlong
📍 Barcelona