Experteer Overview In this ICQA Area Manager role, you lead inventory control and quality assurance within a fulfillment center, driving reliable operations and customer-focused accuracy. You collaborate with operations and support teams to implement policies, safety programs, and continuous improvements. You manage shift planning, KPI review, and talent development, shaping the flow of receive, stow, count, pick, pack and ship processes. You’ll work in a fast-paced environment to reduce defects, improve quality, and ensure outstanding customer experience.Compensaciones / Incentivos
- Lead and supervise hourly Associates, Team Leads, and Data Analysts in inventory control, quality assurance, and problem-solving operations
- Support safety programs and ensure a safe work environment
- Coordinate inventory control, QA, and problem-solving per network strategies while ensuring SOX compliance
- Conduct shift planning,



forecast workload, assign and direct work
- Oversee process improvement projects to boost quality and productivity
- Review KPIs regularly and analyze quality behaviors/processes affecting inventory integrity and customer experience
- Develop expertise in FC process paths and issue handling to drive continuous improvement with operations
- Assist in interviewing and training FC managers and associates to build leadership talentResponsabilidades
- Bachelor's degree in Operations (or equivalent)
- Experience leading teams
- MS Office familiarity, especially Excel
- Advanced English (CEFR B2/C1)
- Experience in data analysis and working with data sets and toolsRequisitos principales
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📌 Inventory Control & Quality Assurance Area Manager (Barcelona)
🏢 Amazon
📍 Barcelona