Join our Operations & Delivery team as a
Port Delivery Agent
in
Mallorca
where you will be the main point of contact for the cruise line for embarkation and debarkation operations.
You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction.
Intercruises Shoreside & Port Services is a TUI owned specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations.
This is a locally employed position. You must have the
right to work in Spain and live in or close to Palma de Mallorca
before applying.
The closing date for applications is the 23rd of April 2026.
ABOUT OUR OFFER
A job at TUI offers more than your basic salary which already starts at 21.400€ gross per year
40 working hours/week
Discounts and multiple offers with TUI Club De Benefits.
Option to obtain a discounted private health insurance.




We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
We offer a fijo discontinuo contract, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise
ABOUT THE JOB
You’ll be the main point of contact with cruise ships to arrange, organize and prepare pier operations and services.
You’ll coordinate bus transfers, ensuring smooth transportation logistics.
You’ll lead and coordinate team leaders and regular staff during trainings and operations delivery at the port during turnaround operations.
You’ll work closely with shipboard personnel at the pier to manage embarkation and debarkation processes.
You’ll generate relevant operational documentation and assist w

📌 Port Delivery Agent | German Speaking (Madrid)
🏢 Intercruises Shoreside & Port Services
📍 Madrid