Our goal is to help B2B companies with top-notch products and services break into new markets and achieve sustainable growth. Using innovative technology and a data-driven sales approach, we create predictable sales success.

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We are obsessed with transforming our industry every day for the sake of the clients we serve so that they can keep growing with unrelenting momentum. A commitment to excellence pulses at the heart of all we do, as does honesty and integrity.

Tasks

ABOUT THE ROLE

As a Customer Success Manager, you'll be the go-to partner for our clients, guiding them from onboarding to running high-performing sales campaigns that generate leads, engagement, and revenue.

What would your day-to-day look like?

- Onboard & train clients: Lead workshops and training sessions to set clients up for success.
- Target the right audience: Define ideal customer profiles, source quality data, and refine outreach strategies.
- Run campaigns: Build and launch effective sales campaigns, including copywriting, automation, and sequences.
- Analyze & optimize: Track campaign metrics (open rates, reply rates, call bookings) and make improvements based on data.
- Test & experiment: Use A/B testing to improve messaging, timing, and segmentation.
- Collaborate: Work closely with Sales and BDR teams to enhance client experience and results.

Requirements

ABOUT YOU

Qualifications:

- At least 2+ years in Customer Success, Project Management, B2B Sales, or an Agency role.
- Experience in a fast-moving SaaS, startup, or B2B environment is a plus.

Languages:

- German proficiency (must have): native speaker or strong professional proficiency with a C1+ level.
- English proficiency:



ability to speak and write fluently and idiomatically.

Skills:

- Skilled at effectively engaging and communicating with various stakeholders is a plus.
- Able to work independently, take initiative, and drive results with minimal supervision.
- Focused on finding practical and effective solutions to challenges.
- Proficient in Excel, particularly with large data sets, experience with automation tools is a plus.
- Data savvy, able to gather, enrich, and analyze data to extract valuable insights.
- Highly organized, proactive, and able to manage multiple tasks in a fast-paced environment.

WHAT'S IN IT FOR YOU

- Attractive salary package: Your expertise deserves recognition. We offer a competitive salary and reward your contributions to our collective success.
- Flexible, hybrid working model: At Cleverep, we value freedom and flexibility. Enjoy up to 3 days of work from home per week, adaptable hours, and the option to work from anywhere for a temporary period.
- More than just the basics: Your well-being is our priority. Cleverep fully covers the first five days of illness, beyond the legal requirement, ensuring you have comprehensive support.
- Home office equipment: We're committed to creating the ideal work environment for you. That's why we offer a budget to help set up your home office so you can work comfortably, no matter where you are.
- Relocation package: If you're relocating for Cleverep, we'll help make the transition smooth with financial support.
- Modern office in the heart of Barcelona: Located near Barcelona Sants Estación, our office offers a vibrant and well-connected space. xcskxlj
- Regular team events: Team spirit is essential to us. Look forward to events like boat trips, cooking classes, charity activities, and fun team parties!

📌 Customer Success Manager (w/m/x) | German speaking (Barcelona)
🏢 Cleverep
📍 Barcelona