Are you a German speaker looking to build an international career? Join an international team in Athens, Greece, and provide customer support for well-known premium brands while developing your communication and customer service skills and gaining valuable experience in a multicultural working environment.

Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.

Work Location: Piraeus, Athens, Greece
Work Model: On-site (Monday to Friday with occasional weekend shifts; Rotating working hours
Salary: €1,300 gross paid over 14- month + bonuses + Monthly productivity bonuses based on target achievement, with amounts varying by project (up to €240)+full relocation package (4 week hotel accommodation, real estate agency fee, flight ticket,airport pick up)

Your Role

As a German-speaking Customer Service Representative, you will provide professional customer support, assisting customers with inquiries, resolving issues, and ensuring a positive customer experience across multiple communication channels.

Your Responsibilities

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- Provide high-quality customer service in German via phone, email, and chat





- Assist customers with general inquiries, product and service information, orders, and account-related requests

- Handle customer concerns and complaints professionally, providing timely and effective solutions

- Accurately document customer interactions and update records using CRM and customer support systems

- Deliver friendly, professional, and solution-oriented support throughout the customer journey

- Collaborate with internal teams to resolve customer issues efficiently

- Follow company procedures, service standards, and quality guidelines

- Maintain high levels of customer satisfaction xcskxlj and service quality

What We Are Looking For

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- C1/C2 level German

- English proficiency at B2-C1 level for training and internal communication

- Previous experience in customer service, customer support, technical support, helpdesk, call center, or contact center is preferred but not essential

- Excellent communication and problem-solving skills

- Customer-oriented, professional, and solution-driven mindset

- Comfortable working in an international and dynamic environment

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