Amenitiz is hiring a Customer Success Team Lead to manage a Tier 3 team of 5 specialists, overseeing strategy and execution to improve Net Revenue Retention. The role requires leading with a data-driven churn prevention approach and strong stakeholder collaboration.You will drive proactive customer success, align with Sales, Marketing, Product, and Revenue Operations, and coach the team to deliver continuous retention improvements.
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📌 Customer Success Team Lead — Proactive Retention & Nrr (Madrid)
🏢 Amenitiz
📍 Madrid
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