Allianz Technology Spain is seeking a Technical Business Analyst to translate business needs into technical requirements for contact center tech such as WFM, IVR, CCaaS, and integrations. You will work closely with product owners, engineering, and operations to improve and evolve our customer engagement platforms.The role emphasizes analytical thinking, data analysis, and collaboration across multiple platforms, with a hybrid work model and opportunities to work with Verint, Genesys, AWS, and#J-18808-Ljbffr
📌 Hybrid Technical Business Analyst: Lead Requirements (Alcobendas)
🏢 Allianz Technology
📍 Alcobendas
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