The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
Actively contribute to the overall store presentation,



maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards.
Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).
Fluency in Spanish and English. Minimum 1-3 years of relevant experience in luxury retail.
Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline).

📌 SALES ASSISTANT CON INGLÉS (Madrid)
🏢 Golden Goose Group
📍 Madrid