Perk is seeking a Senior Director of Customer Care Spend to lead and scale a integral, high-performing spend customer care team. Lea atentamente toda la información sobre esta oportunidad y luego utilice el botón de solicitud de abajo para enviar su CV y su candidatura. You will design the operating model, own KPIs (CSAT, SLA, churn), and collaborate with WFM, Product, Sales, and Account Management to drive growth and excellence. xqysrnh This is a hands-on leadership role in a fast-growing fintech/SaaS environment. You will be based near our Barcelona hubs, work with in-house and outsourced staff, and champion a data-driven culture with a focus
📌 Global Spend Care Leader (Barcelona)
🏢 Travelperk
📍 Barcelona
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