Apply for Customer Success Manager - Eastern Europe at goFLUENT in Madrid, MD, ES. This Full time on site position offers great opportunities for career growth. Join Our Team & Make an Impact Are you passionate about building strong client relationships and driving success? We are looking for a Customer Success Manager to help expand our Eastern Europe market and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long-term growth. If you thrive in a fast-paced, dynamic environment and enjoy making a meaningful impact, this role is for you. What You'll Do * Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs. * Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start. * Drive engagement and success: Analyze client data, conduct business reviews,



and implement strategies to enhance satisfaction and ensure successful programmes. * Unlock growth opportunities: Identify upsell possibilities and expand client partnerships. * Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions. * Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning. Why You'll Love This Role Impact and Growth: Help businesses upskill their workforce while growing your career in a thriving general company. Dynamic and Collaborative Culture: Join a diverse, supportive, and knowledge-sharing environment where your ideas matter. Fast-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning. What We're Looking For * Fluent or bilingual in Polish, Romanian or Slovak * Intermediate English proficiency

📌 Customer Success Manager (Comunidad de Madrid)
🏢 goFluent
📍 Comunidad de Madrid