Job Title: Customer Service Representative (Italian-speaking) - On-site FA02
Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech.
What you will do in this role
- Handle calls through CRM agent portal
- Create quotations and orders via SAP system
- Expedite and communicate expected delivery times to customers
- Offer basic product advice to individual customer needs (at least catalogue knowledge)
- Provide first level technical assistance to help customers identify their requirements for products and services

Concentrix is a great match if you:




- Have a proficient or bilingual level of Italian and advanced English
- Are minimum a high school graduate
- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance
- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness
- Have a business mindset will help you engage better with your contacts

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone.
What’s in it for you
- Full time 39 hours/week permanent Monday to Friday from 9:00 to 18:00
- Salary: 19.623 euros gross/year up to 4.000 euros gross/year bonus
- Great office location in Barcelona
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

Experience the best version of you At Concentrix, we invest in our game-changers

📌 Customer Service Representative (Barcelona)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Barcelona