Preply is seeking a Lesson Experience Improvement Specialist to strengthen the end-to-end lesson journey—from scheduling to issue handling—across Product, Supply Operations, and Customer Care. Hybrid work in Barcelona, Spain or Kyiv, Ukraine, with a focus on scalable workflows and policy fixes.
You will translate customer signals and performance data into actionable improvements, drive cross-functional roadmaps, and help launches land smoothly while reducing support debt.
📌 Lesson Experience Optimizer (España)
🏢 Preply
📍 España