Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-class organizations across Europe. We take pride in our bespoke approach, connecting multilingual professionals with the most prestigious Hungarian-speaking jobs in the market today.
Job Overview
We are currently seeking a passionate individual for a Hungarian Speaking Player Support Specialist position in Bulgaria to join a leading enterprise in the dynamic Gaming & Esports sector. This role offers a unique opportunity to combine your linguistic skills with your love for gaming, providing top-tier assistance to players worldwide while enjoying the vibrant lifestyle that comes with professional jobs in Bulgaria.
Key Responsibilities
- Provide world-class technical and account support to the gaming community via live chat, email, and tickets.
- Represent the client brand with excellence while maintaining a deep understanding of current Gaming & Esports trends.
- Resolve complex player inquiries related to game mechanics, billing, and account security.
- Collaborate with internal teams to identify and report recurring in-game bugs or community issues.
- Ensure that all interactions meet the high-quality standards expected in the competitive gaming industry.
- Contribute to a positive and engaging player experience, fostering loyalty within the gaming community.
- Stay updated on new game releases, patches, and tournament events to assist players with precision.
- Native or fluent Hungarian (spoken and written) is mandatory for this role.
- A valid EU passport or work permit to legally reside and work in Bulgaria.
- Proven passion for the Gaming & Esports industry, with a basic understanding of gaming terminology.
- Excellent communication skills with a customer-centric mindset and a desire to help others.
- Resilience and the ability to work in a fast-paced, hig
📌 Hungarian Speaking Player Support Specialist (España)
🏢 Mercier Consultancy Group
📍 España
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