Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients- including some of the world's most successful hedge funds, banks, and asset managers to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year's Top 100 Next Unicorns by Viva Technology. RavenPack has launched Bigdata, our Gen-AI platform tailored for finance, which is already being recognized as the #1 platform for powering financial AI agents.

European legal working status is required.

As IT Support Team Lead, you will be responsible for both the quantity and quality of the business value delivered by IT Support operations. You will ensure team performance, service continuity, delivery planning and sustainable team growth,



while staying close to the technology through hands-on escalation handling, systems administration and automation.

You will translate operational needs into structured delivery, keep people, priorities, reporting and execution aligned, and create the conditions for reliable service across the business.

Act as the senior escalation point for complex incidents and service requests.

Administer and maintain core IT systems, identity platforms and endpoint tooling.

Perform endpoint, identity and access management tasks (onboarding, offboarding, access reviews).

Set priorities and oversee bi-weekly sprint and quarterly planning.

Approve or shape changes, projects and execution priorities.

Departmental growth, workforce management and recruitment support.

Escalation management and removal of blockers to delivery.

Change management approval and service management governance.

Project planning, approval and delivery accountability.

Operat

📌 Team Manager, Quality Operations (Nueva Andalucía)
🏢 Ravenpack
📍 Nueva Andalucía