As a Client Success Manager, you will serve as a strategic partner to a portfolio of clients, helping them leverage Gartner's research, experts, tools, and insights to make informed business decisions and achieve measurable outcomes.
You will build trusted relationships with senior stakeholders, drive client engagement, and play a key role in strengthening long-term client partnerships through consistent value delivery.
Drive engagement, value realization, and ongoing utilization of Gartner services.
Leverage client insights and engagement data to proactively identify risks and growth opportunities.
Fluency in English at a professional business level.
~ Spanish, French, Arabic, Dutch, German, Italian, Norwegian, or Swedish.
~4+ years of relevant professional experience in customer success, account management, consulting, advisory, client services, or similar client-facing roles.
~ Strong executive communication and stakeholder management skills.
~ Bachelor's degree.
Experience managing executive-level client relationships.
Experience within professional services, research, consulting, technology, SaaS, or advisory environments.
Experience using data and insights to drive client engagement and retention.




Leverage Gartner's world-class research and expert network to drive client outcomes.
Develop expertise in executive engagement, strategic partnership, and business advisory services.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. How far you go is driven by your passion and performance.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. At Gartner, you'll join a company at the very center of the AI revolution. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

📌 Client Success Manager (Remote Job) (Barcelona)
🏢 Gartner
📍 Barcelona