Who are we?
SupportYourApp
is a integral Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Right now, we’re expanding our
talent bench
— a pool of skilled
Customer Support Consultants
who want to grow with us and be the first in line when new projects open.

If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What You Will Do
- Deliver outstanding customer support via emails;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology;
- Handle sensitive customer data with care and security;
- Apply the latest and greatest customer happiness practices;
- Maintain deep understanding of client solutions and meet KPI;




- Communicate with developers and cross-functional specialists.

What You Need To Succeed In This Role
- Excellent English communication skills (at least C1 for both spoken and written);
- At least 6 months experience in customer support is a must;
- Tech-savvy, able to test and troubleshoot basic technical issues;
- Strong analytical thinking and research skills;
- Positive, proactive and responsible attitude;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will Be a Great Plus
- Experience with CRM systems.

Benefits
- Fixed schedule: Monday–Friday, 9 AM–5 PM CET;
- Opportunity to work fully remotely within the EU;
- Inclusive international environment;
- Compensation in USD;
- Rewards for referring friends;
- Balance between project workload and personal time, but also – internal health policy;
- Responsive leadership interested in

📌 (fluent English) Customer Support Consultant (Málaga)
🏢 SupportYourApp
📍 Málaga