Portuguese Speaking Search Engine Customer Expert
About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions, ensuring every professional we place finds a path to excellence within the vibrant landscape of international customer support services.
Job Overview We are currently scouting for a talented professional to fill the Portuguese Speaking Search Engine Customer Expert position in Greece. This is a unique opportunity to join one of the most prestigious customer support services hubs in the Mediterranean, providing world-class assistance to users globally while enjoying a career-defining experience.
Key Responsibilities Provide high-quality support to users, ensuring excellence within the customer support services sector
Assist clients with search engine related inquiries, maintaining a high level of accuracy and satisfaction
Troubleshoot technical issues while demonstrating deep product knowledge in a professional environment
Communicate complex information clearly and empathetically to Portuguese-speaking users
Collaborate with international teams to optimize service delivery and operational efficiency
Achieve individual and team-based KPIs consistent with industry standards for top-tier support
Contribute to the continuous improvement of support documentation and internal service processes
Requirements Native or fluent Portuguese (spoken and written)
Valid EU passport (mandatory)
Proficiency in English for corporate communication
Strong problem-solving skills and a passion for technology and search engines
Exceptional communication skills, essential for success in customer support services
Willingness to relocate to Greece and embrace a new international career challenge
Benefits What We Offer
Competitive Monthly Salary
Fully Paid Training
Health Insurance
Full