Customer Success Manager - Polish Speaker(goFLUENT, Madrid, MD, ES)This Full time on site position offers great opportunities for career growth. Join Our Team & Make an Impact Are you passionate about building strong client relationships and driving success? We are looking for a Customer Success Manager to help expand our Eastern Europe market and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long-term growth. If you thrive in a fast-paced, dynamic environment and enjoy making a meaningful impact, this role is for you.What You’ll DoBe a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs.Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start.Drive engagement and success: Analyze client data, conduct business reviews,



and implement strategies to enhance satisfaction and ensure successful programmes.Unlock growth opportunities: Identify upsell possibilities and expand client partnerships.Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions.Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning.Why You’ll Love This RoleImpact and Growth: Help businesses upskill the workforce while growing your career in a thriving general company.Dynamic and Collaborative Culture: Join a diverse, supportive, and knowledge-sharing environment where your ideas matter.Fast-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning.What We’re Looking ForFluent or bilingual in PolishIntermediate English proficiencyPassionate about customer success and relationship managementExceptio

📌 Customer Success Manager (Madrid)
🏢 goFluent
📍 Madrid