18 oct
|
Edition
|
Madrid
Additional Information Job Number:
Job Category: Rooms & Guest Services Operations
Location: Plaza de Celenque 2, Madrid Madri 28013, SpainVIEW ON MAP
Schedule: Full Time
Located Remotely?: N
Position Type: Non-Management
Position Summary Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights.
📌 Guest Relations Supervisor (Madrid)
🏢 Edition
📍 Madrid