Are you a German speaker looking to build an international career? Join an international team in Athens, Greece, and provide customer support for well-known premium brands while developing your communication and customer service skills and gaining valuable experience in a multicultural working environment.

Work Location:

Piraeus, Athens, Greece Work Model:

On-site (Monday to Friday with occasional weekend shifts; Rotating working hours Salary:

€1,300 gross paid over 14- month + bonuses + Monthly productivity bonuses based on target achievement, with amounts varying by project (up to €240)+full relocation package (4 week hotel accommodation, real estate agency fee, flight ticket,airport pick up)

Your Role As a German-speaking Customer Service Representative, you will provide professional customer support, assisting customers with inquiries, resolving issues, and ensuring a positive customer experience across multiple communication channels.

Your Responsibilities

Provide high-quality customer service in German via phone, email, and chat

Assist customers with general inquiries, product and service information, orders,



and account-related requests

Handle customer concerns and complaints professionally, providing timely and effective solutions

Accurately document customer interactions and update records using CRM and customer support systems

Deliver friendly, professional, and solution-oriented support throughout the customer journey

Collaborate with internal teams to resolve customer issues efficiently

Follow company procedures, service standards, and quality guidelines

Maintain high levels of customer satisfaction and service quality

What We Are Looking For

C1/C2 level German

English proficiency at B2-C1 level for training and internal communication

Previous experience in customer service, customer support, technical support, helpdesk, call center, or contact center is preferred but not essential

Excellent communication and problem-solving skills

Customer-oriented, professional, and solution-driven mindset

Comfortable working in an international and dynamic environment

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