Introduction We are seeking an experienced Organizational Change Management (OCM) Specialist to support transformation initiatives through stakeholder engagement, communications, training, and adoption activities. The idóneo candidate will have experience facilitating workshops, creating engaging communication materials, and enabling successful organizational change. This position requires strong presentation skills, creativity, and the ability to work closely with business stakeholders. The role is based in Guadalajara, Mexico.

Your role and responsibilities

Support and execute Organizational Change Management strategies, plans, and adoption activities for business transformation initiatives.

Facilitate workshops, stakeholder sessions, training events, and change readiness activities.

Develop communication, training, and adoption materials, including presentations, guides, videos, infographics, and other multimedia content.

Create engaging visual assets using modern content creation tools to drive user awareness and adoption.

Collaborate with project teams and business stakeholders to monitor change impacts, gather feedback, and improve organizational readiness.

Manage and maintain team knowledge repositories and documentation platforms, including Cloud Confluence

Required technical and professional expertise





Experience supporting Organizational Change Management (OCM) initiatives, processes, and adoption activities.

Strong workshop facilitation and stakeholder engagement skills.

Excellent communication and presentation skills, with the ability to comfortably speak to large audiences.

Experience creating graphics, videos, animations, and user engagement content using tools such as Figma, Clipchamp, Synthesia, or similar platforms.

Preferred technical and professional experience

Experience performing functional testing from an end-user or business-user perspective.

Familiarity with user acceptance testing (UAT), business process validation, and adoption readiness activities.

Experience supporting digital transformation, system implementations, or enterprise change programs.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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📌 Organizational Change Management (OCM) Specialist (Toledo)
🏢 International Business Machines
📍 Toledo