About Nômade Temple Madrid

Nômade Temple Madrid is more than a space, it is a vibrant hub where community, creativity, and conscious living meet in the heart of the city. Inspired by the bohemian and soulful essence of the Nômade universe, we bring together gastronomy, culture, wellness, and lifestyle to create meaningful and elevated experiences.

Your role As

Sales Executive , you will play a key role in driving commercial growth by developing and converting business opportunities in the MICE segment (Meetings, Incentives, Conferences, and Events), particularly those involving accommodation.

Working closely with the Sales Manager and Commercial Management, you will manage client relationships, develop new accounts, prepare tailored proposals, negotiate commercial conditions, and coordinate confirmed groups to ensure a seamless experience from the initial enquiry to post-stay follow-up.

You will also support the commercial and operational management of corporate and social events when required, ensuring continuity of service and close collaboration with the hotel's operational teams. This role requires a proactive, commercially minded professional with strong organizational skills, a client-focused approach, and the ability to balance business development, revenue optimization, and operational excellence.

What you will do: 1. Proactive and Reactive Sales Management – MICE Groups with Accommodation

Work closely with the Sales Manager and Commercial Management to attract, manage, and convert MICE business opportunities with associated accommodation across different geographical markets

Develop proactive sales initiatives targeting corporate clients, MICE agencies, Destination Management Companies (DMCs), meeting planners, and other relevant intermediaries

Respond to and follow up on enquiries for corporate groups, meetings, incentives, and other MICE opportunities involving accommodation

Prepare tailored proposals, negotiate commercial terms, and formalize contracts, incorporating rooms, event spaces, F&B;, and related services where applicable

Prioritize opportunities according to hotel needs, availability, and revenue strategy, contributing to the achievement of commercial targets

2. Account Development and Client Relationships

Identify, develop, and nurture accounts with the potential to generate MICE group business with accommodation

Maintain regular commercial activity through calls, client visits, presentations, and account follow-ups

Conduct site inspections for prospective clients and groups at enquiry, tentative, and confirmed stages

Participate in assigned sales initiatives, industry networking events, and trade fairs

Build and maintain strong, professional client relationships before, during, and after their stays, encouraging repeat business and long-term partnerships

3. Client Service and Commercial Follow-up

Respond to incoming enquiries promptly and professionally, ensuring an initial response within 24 hours

Identify client needs and tailor proposals to the hotel's product, standards, availability, and capabilities

Manage client questions, changes, and issues throughout the sales process, coordinating solutions with the relevant departments





Gather client feedback and share relevant insights internally to improve the product, service, and commercial processes

Ensure consistent follow-up from the initial enquiry through conversion, group delivery, and post-stay evaluation

4. Operational Coordination of Confirmed Groups

Ensure that all contracted terms and group requirements are communicated accurately and comprehensively to the relevant departments

Coordinate rooming lists, cut-off dates, deposits, payments, cancellation terms, and other commercial and operational requirements

Prepare and maintain the internal documentation required for group stays and associated services

Participate in coordination and pre-convention meetings, facilitating the transfer of information between the client and operational teams

Monitor contractual commitments and any changes following confirmation, working closely with the relevant operational teams to ensure proper execution

5. Event Coverage in the Sales Manager's Absence

Ensure continuity in the commercial management and follow-up of corporate and social events when the Sales Manager is off-property

Handle enquiries, conduct site inspections, and follow up on proposals and events within established commercial conditions and authorization levels

Coordinate with operational departments to ensure the necessary information, arrangements, and preparations are in place for events during this coverage

Keep the Sales Manager informed of decisions, changes, commitments, and outstanding matters, ensuring a smooth and organized handover upon their return

6. Revenue Management, Forecasting, and Systems

Keep leads, accounts, sales activities, and business blocks up to date in the PMS and relevant commercial systems

Accurately record opportunity status, revenue forecasts, decision dates, and reasons for lost business

Provide reliable and up-to-date information to Commercial Management and the Revenue Manager for group and revenue strategy meetings

Collaborate with the Revenue team on rates and commercial conditions to maximize occupancy, ADR, and overall business profitability

Prepare activity reports, pipeline updates, production reports, and other commercial analyses as required

7. Internal Collaboration and Hotel Representation

Work closely with Sales, Reservations, Revenue, Front Office, F&B;, and Operations to support business development and the successful delivery of group stays and events

Identify opportunities for business growth, upselling, and additional revenue within managed groups and accounts

Represent Nômade Temple Madrid professionally, consistently reflecting the brand's values, identity, and service standards

8. Other Duties and Responsibilities

Perform other duties consistent with the position, professional level, and area of expertise, as assigned by Management

Adapt flexibly to new commercial,



operational, and organizational needs across the hotel or wider group

Contribute to the ongoing development of the project, adapting to the evolving needs of its growth and consolidation phases

Who we’re looking for:

A commercially driven professional with a strong passion for hospitality, client relationships, and business development

Excellent communication, negotiation, and interpersonal skills, with the ability to build lasting relationships with corporate clients and industry partners

Highly organized, detail-oriented, and capable of managing multiple enquiries, accounts, and projects simultaneously

Proactive, self-motivated, and comfortable working independently while collaborating effectively with different departments

Client-focused, with a strong commitment to delivering personalized experiences and high service standards

Analytical and results-oriented, with an understanding of revenue optimization, forecasting, and commercial performance

Adaptable and comfortable working in a dynamic, fast-paced hospitality environment

A collaborative team player with a professional attitude and a strong sense of ownership and accountability

Requirements:

Minimum of 2–3 years of experience in hotel sales, MICE, group business, events, or a similar commercial role within hospitality

Previous experience managing corporate groups with accommodation and coordinating associated services

Strong knowledge of the MICE segment, including corporate clients, agencies, DMCs, and meeting planners

Proven experience preparing proposals, negotiating rates and conditions, and managing contracts

Familiarity with PMS, CRM, sales management systems, and business forecasting tools

Understanding of hotel revenue management principles, including occupancy, ADR, and profitability

Excellent organizational, planning, and follow-up skills, with the ability to manage several opportunities simultaneously

Strong written and verbal communication skills in English; Spanish proficiency is highly valued

Excellent interpersonal and client relationship management skills

A proactive, solution-oriented mindset, with the ability to identify opportunities and respond effectively to changing business needs

Previous experience in luxury hotels, lifestyle hospitality, or premium brands will be highly valued

Experience conducting site inspections, attending industry events, and developing commercial accounts is an advantage

Valid EU / Spain work permit

Why join us? Because at Nômade, hospitality is not just operations, it is emotion, precision, and experience. You will be part of a vibrant environment where people, culture, and creativity come together to create unforgettable moments.

Equal Opportunity Commitment At Nômade Temple, we are committed to creating a fair, inclusive, and respectful environment for all. We ensure equal opportunities in our recruitment process and guarantee fair treatment regardless of gender, race, ethnicity, nationality, religion, age, disability, sexual orientation, or any other protected characteristic. All hiring decisions are based on merit, qualifications, and alignment with our values.

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📌 Nômade Temple Madrid - Sales Executive (Benidorm)
🏢 Nomade Temple Madrid
📍 Benidorm