INFINNI is seeking a Senior Customer Support Agent to join our European team and support non-technical and technical inquiries in English via chat. You will resolve issues, escalate where needed, and collaborate across teams to enhance the customer experience. Idóneo candidates have 2+ years in customer support (B2B SaaS preferred), strong communication, and a customer-centric mindset. Remote-first role open to candidates based in Tenerife, Canary Islands, Spain.