This position will be a hybrid role, working at the Madrid office and remotely (as needed). As a member of the Legends Global IT technical support team, this role serves as the first point of contact for our team when they seek technical assistance. The individual will work closely with the local team and the global Legends Global technical support teams in America and the UK to provide service excellence. As part of the central technology operations team, this role will report to the IT Corporate Helpdesk Manager in the USA, but partner closely with the UK and local business stakeholders they support. The role will provide the relevant service to all Legends Global employees on an ongoing basis.

A comprehensive health insurance with Aegon to keep yourself and your loved ones covered

Company support to get your game on with your favourite sporting activities and keeping you active

A flexible hybrid work setting giving you up to 52 days a year to work from home

Provide IT support for end users in Madrid and other mainland Europe location

Assist the IT staff in the other European venues as necessary

Ensure that the IT requirements of the events in the venue are met

Assist with the development and implementation of IT policies and procedures





Day to day administration of the networks hardware, software, infrastructure and end users

Assist with IT Network and Systems issues

Provide remote monitoring and on‑site system support

Monitor IT security and support the administration functions

Support several IT projects, upgrade and change programmes

At least 3 years’ IT experience, preferably within a commercial environment

Good working knowledge of Microsoft Desktop OS

Good working knowledge of Microsoft 365 applications

Good working knowledge MS Teams and SharePoint

Working knowledge of Wi‑Fi in a commercial environment

Experience of network configuration, VLans etc

Experience of network security

Fluent in both English and Spanish as will need to communicate with international colleagues on a day‑to‑day basis

At Legends Global we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. We welcome discussions about versátil working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.

📌 IT Support Analyst (English), hibrido (Madrid)
🏢 Utilita Arena
📍 Madrid