End Client / Food IndustryFrom 40 K€ gross annual salaryPermanent contract – Barcelona (remote 4d per week)End Client / Food IndustryFrom 40 K€ gross annual salaryJob DescriptionKaino, a specialized recruitment firm, is hiring anERP / Application Support Specialistfor an international food company, to strengthen its internal IT support capabilities and support the continuous improvement of its business applications.MissionsProvide day-to-day support to internal users across key business areas such as Purchasing, Finance and InventoryInvestigate application issues, identify root causes and ensure timely resolutionUnderstand ERP configuration and troubleshoot functional or technical issuesManage and follow up support tickets, ensuring clear communication with usersSupport ERP-related integrations, automations and system improvementsWork closely with Business Operations and IT teams to understand user needs and resolve system issuesSupport configuration changes, system updates and new user onboardingParticipate in ERP improvement initiatives and smaller IT projectsCoordinate with internal teams and external partners when escalation is requiredMaintain clear and accurate documentation of incidents,



resolutions and system changesRequirementsAround 3 to 6 years of experience in Application Support, ERP Support or a similar roleHands-on experience with an ERP system such as SAP Business One or a comparable solutionGood understanding of business processes related to Purchasing, Finance and InventoryStrong troubleshooting and root-cause analysis skillsExperience working with ticketing systemsGood knowledge of SQLComfortable working directly with business users and translating functional issues into technical solutionsExperience with ERP implementation, configuration or system upgrades is highly appreciatedExposure to integrations and automation is a plusFluent English requiredAutonomous, service-oriented and comfortable working in an international environmentWHY JOIN THEM?Join a growing international company with a strong presence in BarcelonaTake ownership of a business-critical ERP environmentWork closely with both IT and business teams across different functionsCombine operational support with continuous improvement and project workInternational environment with exposure to teams in Europe and the USCompetitive salary package, performance bonus and profit-sharing scheme#J-18808-Ljbffr

📌 Erp / Application Support Specialist (Madrid)
🏢 KAINO CONSULTING
📍 Madrid