Program Manager, Translation Service Ops - Localization Scalability & Country LaunchJob ID: 10577482 | Amazon Spain Services, S.L.U.Want to shape how millions of customers experience Amazon in their own language? The country launch team owns the end-to-end content localization strategy for launching Amazon into new countries. As a Program Manager on this team, you will drive international expansion launches across multiple business lines, own localization scope and cost decisions, and build scalable frameworks that let us take on more launches without adding complexity or slowing down.Key job responsibilitiesOwn country launch readiness end-to-end: Drive localization planning from intake through go-live, coordinating cross-functionally to deliver launches on timeMake scope and cost decisions: Prioritize and phase localization scope to maximize impact while keeping programs on budget, applying optimization strategies to eliminate waste and keep programs on budgetDrive cross-functional alignment: Keep all workstreams in sync when business priorities shift, so no team is working on outdated plans or spending against cancelled scopeBuild and enforce governance: Stand up intake processes, define readiness criteria, and manage financial controls that bring consistency and predictability to every launchDeliver quality at scale: Partner with expansion business teams to set and maintain a high bar for localized content, coordinate UAT, triage issues, and make readiness recommendations to business ownersScale through process: Design repeatable frameworks, runbooks, and playbooks that capture what works and make each launch easier than the lastManage stakeholders and communicate clearly: Engage in planning cycles, forecast costs, report status to sr.Leadership, and run postmortems to turn every launch into a learning opportunityIdentify AI-driven automation opportunities: Identify and pilot AI/ML solutions,



including generative AI and LLM-based approaches, to automate manual processes and reduce program costsOnboard new business lines: Bring new businesses into the localization framework, define the right level of support, and build a path toward full self-service over timeAbout the teamEvery time Amazon launches in a new country, someone has to make sure the experience feels local from the start. That's us. We own localization readiness for Amazon's international expansion, working across multiple business lines to plan, scope, and deliver localized content that customers, sellers, and partners trust on Day 1. We sit at the intersection of language, technology, and global strategy. We're a strategic partner that shapes what gets built, when it launches, and how it scales. We're building toward a future where AI and automation do the heavy lifting so our people can focus on the decisions that matter. If you want a role where your work directly impacts how millions of people experience Amazon around the world, this is it.Basic QualificationsBachelor's degreeExperience in program or project managementExperience working cross functionally with tech and non-tech teamsExperience defining program requirements and using data and metrics to determine improvementsSpeak, write, and read fluently in EnglishExperience in driving end to end delivery, and communicating results to senior leadershipExperience in written and verbal communication skills to communicate with technical and non-technical audiences,



including senior leadershipExperience managing content projects of varying complexity, conducting content review and overseeing localizationFamiliarity with NMT or LLM machine translation technologies and how they apply to large-scale content operationsUnderstanding of software internationalization (i18n) principles and how products are built for integral marketsPreferred QualificationsPMPBachelor's degree in management, business administration, economics, engineering, marketingExperience managing service providers and vendorsExperience implementing repeatable processes and driving automation or standardizationExperience managing budgetsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.Amazon.Jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.Jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.#J-18808-Ljbffr

📌 Program Manager, Translation Service Ops - Localization Scalability & Country Launch (Madrid)
🏢 Amazon
📍 Madrid