Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and Kaufland, as well as Schwarz Production and PreZero. At the same time, we operate as an independent provider in the external market to support companies across Europe in their digital transformation. We bundle our core services in the areas of Cloud, Cyber Security, Data & AI, Communication, and Workspace.Join us and contribute to digital sovereignty in Europe. With us, you will work at the intersection of agility and security: You will benefit from fast decision-making processes, enjoy genuine creative freedom in your projects,



and be able to build upon the stable foundation of the Schwarz Group.Your tasksAct as consultant for process expert departments on topics related to key figuresCreating and managing reports and dashboards in Celonis and ServiceNowManagement and quality assurance of the existing reporting systemOptimize the management of our operational units through understandable and clear solutionsYou are part of a motivated, international teamYour profileDesired University degree in Information Technology or similarYou have experience in the field of reporting and process mining with Celonis, performance analysis and statistics(MUST HAVE)You have working experience in using or administering ServiceNowYou are familiar with ITIL FoundationYou understand service and support processesYou are strong at analytical thinking and recognition of connections and dependencies between processesYou are able to evaluate, review and test your own workYou can prepare and conduct workshops confidentlyYou can explain complex issues in a simplified wayIt motivates you when you familiarize yourself with new topicsYou are results oriented, and demonstrate a ‘can-do' attitude – adaptability, flexibility and resourcefulnessYour English is fluent#J-18808-Ljbffr

📌 Business Analyst - Servicenow Itsm Reporting With Celonis Experience (M/W/D) (Madrid)
🏢 Schwarz Digits
📍 Madrid