Job Title: Director of Operations - Luxury Multioutlet Location Salary: € Negotiable according to experienceLocation: Madrid, Spain Start: ASAPThis is your chance to join a flagship luxury hospitality project in Madrid as a Director of Operations.We are searching for an outstanding leader with a proven background in luxury hospitality, high-end hotels, premium F&B, lifestyle brands and/or private members’ clubs. This role offers the opportunity to lead a complex, multi-outlet operation with a sharp focus on service excellence and commercial success.The ideal candidate will blend operational expertise, strong leadership, and a hands-on approach with a commercial mindset. They will have a track record of driving profitability, optimizing performance, and delivering world-class guest experiences in luxury settings.Key ResponsibilitiesLead the overall operation of a luxury multi-outlet hospitality destinationEnsure exceptional service standards and a best-in-class guest experienceManage and develop large teams of 300+ employeesOversee and coordinate multiple business units, including hotel and F&B operationsDrive operational efficiency, process improvement, and business performanceDefine, monitor, and manage KPIs and performance metricsSupport openings, transitions,



and operational enhancement projectsServe as a key liaison between all operational departmentsDevelop and implement commercial strategies to maximize revenue and profitabilityEnsure strong financial performance through cost control and operational managementLead, coach, and inspire teams while fostering a culture of excellence and accountability Idóneo Candidate Profile Proven experience as a Director of Operations, Hotel Director, General Manager, or equivalent in luxury hospitalityBackground in luxury hotels, high-end restaurants, lifestyle brands, private members’ clubs, or premium hospitality groupsStrong experience managing complex, multi-outlet, high-volume operationsExpertise in both hotel and F&B operationsCommercially driven with strong financial acumen and a focus on business performance and profitabilityHands-on leadership style with a focus on execution and operational excellenceExperience leading large teams (300+ employees) in demanding environmentsCommitment to luxury service standards and guest experienceExperience in openings, growth, repositioning, or operational transformationsFluent in English and SpanishInternational experience is a strong plus This is a unique opportunity for a commercially minded hospitality leader to join one of Madrid’s most exciting luxury projects and play a pivotal role in its growth and success.Director of Operations - Luxury Multioutlet Location Salary: € Negotiable according to experienceLocation: Madrid, Spain Start: ASAP

📌 Director Of Luxury Residential Operations (Madrid)
🏢 Corecruitment
📍 Madrid