Req ID: 391945
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.
We are currently seeking a Software Development Specialist to join our team in GUADALAJARA, Jalisco (MX-JAL), Mexico (MX).

Overall 6-9 years of relevant experience in application Maintenance and Support with L2 role
Hands-on Unix/Linux, SQL (Sybase, Snowflake, or Oracle etc.), and Object-Oriented Programming (Python, Java, etc.)
Excellent communication, cross-functional collaboration, and crisis management abilities
End-to-end incident ownership, Root Cause Analysis, and coordinating fix proposals with AppDev/L3 teams
Practical experience utilizing AI models or GenAI/LLM tools for log analysis, debugging, and support automation
Strong in writing SQL queries.
AWS knowledge and minimum hands on is preferable
Knowledge on any other scripting/Coding languages – preferably Java

Details:

Actively provide support for resolution of L2 issues with detailed analysis.
Also help with code fixes and rigorous testing where required
Good knowledge of Unix,



SQL and scripting languages
Work on supporting Product servers and clients on cutting-edge platforms.
Contribute to our continuous improvement and continuous delivery Continually focus on enhancing the performance of the applications
Work effectively in collaboration with other team members
Provide technical feedback and support to Development teams Perform detailed RCA of issues in production, and implement corrective actions Validated collaboration and communication skills, being able to lead in a general environment
Hands-on Unix/Linux, SQL (Sybase, Snowflake, or Oracle etc.), and Object-Oriented Programming (Python, Java, etc.)
Excellent communication, cross-functional collaboration, and crisis management abilities
End-to-end incident ownership, Root Cause Analysis, and coordinating fix proposals with AppDev/L3 teams
Practical experience utilizing AI models or GenAI/LLM tools for log analysis, debugging, and

📌 Software Development Specialist (Castilla-La Mancha)
🏢 NTT DATA
📍 Castilla-La Mancha