Req ID: 392189
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.
Delivery Lead
Location: Guadalajara (Hybrid-Office twice a week)
Organization: General Technology Capability Center (GTCC)
Position Overview
The Delivery Lead will be responsible for managing the end-to-end delivery of an assigned portfolio of GTCC projects, ensuring successful execution across scope, quality, timelines, risks, resources, and stakeholder expectations. The role will serve as a key connection point between GTCC delivery teams, business stakeholders, Champions, and leadership.
Key Responsibilities

Lead end-to-end delivery of assigned projects and initiatives, ensuring commitments are met across scope, schedule, quality, and budget.
Act as the primary delivery point of contact for project stakeholders and GTCC Champions.
Monitor project health, dependencies, risks, issues, and action plans, escalating when appropriate.
Coordinate with Scrum Masters, Project Managers,



Technical Leads, and engineering teams to ensure effective execution.
Establish and maintain delivery governance, reporting, KPIs, and status updates for GTCC leadership.
Proactively identify delivery challenges and implement recovery or mitigation plans.
Ensure teams follow agreed delivery methodologies, processes, and quality standards.
Support resource planning, capacity management, onboarding, and allocation across projects.
Partner with technical and business stakeholders to resolve dependencies and delivery impediments.
Monitor stakeholder satisfaction and proactively address concerns or feedback.
Promote continuous improvement across delivery processes, team collaboration, and service quality.
Support employee engagement by identifying delivery-related challenges impacting team experience and working with leadership on solutions.
Contribute to GTCC scaling initiatives, standardization

📌 Delivery Manager (Castilla-La Mancha)
🏢 NTT DATA
📍 Castilla-La Mancha