18 oct
|
Wallapop
|
Barcelona
18 oct
Wallapop
Barcelona
Wallapop is seeking a Head of Customer Service to lead and evolve our CS strategy in Barcelona.
Aunque la experiencia competente y las cualificaciones son clave para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.
You will partner with Engineering, Product, Operations, and Marketing to bring our cross-functional CS team to the next level in a fast-paced digital marketplace. xcskxlj
You will lead internal CS and CX teams for C2C and Pro, manage external BPOs, and design scalable workflows while using data to inform product and service improvements.
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📌 Head of Customer Service - AI-Driven CX Leader (Barcelona)
🏢 Wallapop
📍 Barcelona