Front Of House Crew (España)

Front Of House Crew (España)

18 oct
|
Generator
|
España

18 oct

Generator

España

FRONT OF HOUSE CREW – BARCELONAAt Generator hostels we are obsessed in delivering outstanding service through a personal touch.

As a Front of House Crew Member, you must be part of ensuring that the Front Office department is run smoothly ensuring that there is a relentless desire to “wow” our customers at every opportunity, ensuring that customers’ needs are exceeded.

Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.WHO ARE WEGenerator is on a journey.

Appropriate, given that we’re a leading global lifestyle accommodation brand.

The journey began in London, swung through a heap of European capitals on its way to dominating the world.

Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.

No biggie.

Fast Company named us one of the top 50 most innovative integral companies.

We, of course, agree.

And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Front Of House Crew for Generator Barcelona.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love.

Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you – that’s what Generator offers.

Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city’s heart.BEING YOURSELF is the key to bringing the Generator story and brand to life.ABOUT GENERATOR BARCELONAYou’ll find Generator Barcelona, hotel and hostel, in the buzzing district of Gracia.

The hostel’s just a short walk from Gaudi’s iconic Casa Batllo apartments.





The interiors showcase a mix of styles and include an oversized wooden birdcage, a winding staircase and a mezzanine chill-out lounge.

Feast on local delicacies in our bar and lounge, which is decked out in ornate Hungarian concrete floor tiles and earthy raw metals and woods, and if you’re looking for a little more luxury, Generator Barcelona also offers terrace rooms and a penthouse apartment in the hotel with mind-blowing panoramic views of one of Europe’s best-looking cities.

So much more than just a hostel!NUTS AND BOLTS OF THE JOBTake ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Generator experience

Know your guests and have a passion for independent travel and the road less travelled

Demonstrate a passion for delivering outstanding customer service

Be part of a great team within your department that get Generator and want to be themselves

Monitor our social spaces, lighting, sound and temperature, to make sure they embody the Generator brand and culture at all times

Know your city, its cafés, bars and restaurants, its art, its music

Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene

Be Responsible for all cash handling whilst you are on duty

Correctly administer the Close of Shift procedures every shift with 100% accuracy and consistency

Naturally this is not intended as an exhaustive list of duties.

Other duties as may be reasonably required will form part of this job description.WHAT’S IN YOUR DNAAlways love our guests

Passionate for the hospitality and the youth travel market





Be the life the party

Be really, really organised

Keep cool when the pressure hits

Enjoy a super-fast pace

Understand this is a business, be passionate about maximising revenue

Be creative, innovative and digitally smart

You must be eligible to work in the EU to be considered for this roleYOUR ROCK STAR EXPERIENCEExperienced within a front office hospitality environment

Experienced working with a Property Management System

Flexible with regards to shifts available per week (mixture of morning and evening shiftsOUR GLOBAL EMPLOYEE BENEFITSBirthday holiday in addition to your yearly holiday allocation

Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment

Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made

Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good

Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback2 free nights’ accommodation across any of our Generator x Freehand properties globally

Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)International career opportunities so you can travel the world while working with us (win-win!)Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!
Online learning tools to help you develop, learn and grow

Also, check out or our social media pages. xhfqzwm Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole.

We look forward to hearing from you.

Compensation: To be discussed#J-18808-Ljbffr

📌 Front Of House Crew (España)
🏢 Generator
📍 España

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