Responsibilities

Under the direct supervision of a Senior Information Systems Officer and overall guidance of the Chief, ESS, the Information Systems Officer may be responsible for the following duties:

•Manages projects involving feasibility studies, systems analysis, design, development and implementation of new, moderately complex systems, and/or, participates as a member of a development team with responsibility for major components of the more complex systems.
• Develops detailed system and other functional specifications and user documentation for major systems.
• Provides specialized advice to users, analyzing users’ requirements and translating these into new applications; determines application systems integration and linkage issues.
• Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.
• Develops and maintains computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.
• Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.
• Develops training materials, operating and user manuals; trains staff in assigned systems.
• Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
• Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
• Facilitates communications between OICT/ESS and its clients for good client relations. Serves as coordinator in the development of Service Level Agreements (SLAs) between the client and ESS, for either specific IT services or general technology support, including any charge back mechanisms.
• Handles all aspects of contract administration including establishment of service level agreements with vendors and chargeback policy for users.
• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
• Provides guidance to, and may supervise, new/junior staff, consultants, etc.
• Performs other related duties, as assigned.var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$1','1'); var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$1'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue; Competencies • PROFESSIONALISM: Knowledge of information technology/information management, particularly in systems analysis, database design and programming. Knowledge of several high level programming languages and significant exposure to and demonstrated proficiency in all aspects of programming and analysis, including structured/object-oriented design, relational systems, scripting and query languages, document design and management, hardware and software requirements, systems facilities and execution protocols. Strong analytical and problem-solving skills, to include proficiency in the development and implementation of systems of moderate size/complexity. Knowledge of interactive systems; good knowledge of organization’s information infrastructure and IT strategy as it relates to user area(s); independently maintains assigned systems and develops innovative approaches to resolve a wide range of issues/problems. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• COMMUNICATION:



Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

• PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$2','1'); var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$2'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue; Education Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$3','1'); var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$3'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue; var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$4','1'); var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$4'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue; Work Experience A minimum of five years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems is required.

A minimum of five years of experience supporting software needs of UN peacekeeping operations, special political missions, humanitarian operations, or other complex field-based international organizations is required

A minimum of four years of experience managing a team responsible for designing, developing, and delivering software solutions like custom ERP and custom CRM, including responsibility for building and scaling software engineering team is required.

A minimum of four years of experience in the design and architecture of complex and scalable software solutions for more than 30,000 users across different geographical locations is required.

A minimum of three years of hands-on experience with the following software development technologies: C# / .Net Core, React, to build REST API services and web front ends, is required.

A minimum of three years of experience preparing technical proposals, including SLAs and cost estimates, for potential clients is required

A minimum of two years of experience with Machine Learning and AI is desirable.

A minimum of two years of experience with in data analytics or related area is desirable.var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$5','1'); var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$5'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue; Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable.



The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details). .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; }

Required Languages

LanguageReadingWritingListeningSpeakingEnglishUN Level IIUN Level IIUN Level IIUN Level II

Desirable Languages

LanguageReadingWritingListeningSpeakingFrenchUN Level IUN Level IUN Level IUN Level I var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$6','1'); var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$6'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue; Assessment Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods.var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$7','1'); var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$7'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue; Special Notice Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

This post is funded from extra budgetary resources. The initial appointment is for a period of one year. Extension of appointment is subject to satisfactory performance and availability of funds.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence, and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural, and ethnic backgrounds, or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

Pursuant to section 6.9 of ST/AI/2010/3/Rev. 1, interns, consultants, individual contractors, and gratuitous personnel may not apply for or be appointed to any vacancy in the professional or higher categories within six months of the end of their current or most recent service.

Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the youngprofessionals program who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.var RichTextValue = PTRTEFillcache('/psc/UNCAREERS_newwin/EMPLOYEE/HRMS/c/UN_CUSTOMIZATIONS.UN_JOB_DETAIL.GBL','PT_RTE_IMG_DB_LOC','record://PTRTDB','HRS_JO_PDSC_VW_DESCRLONG$8','1'); var TextAreaObject = document.getElementById('HRS_JO_PDSC_VW_DESCRLONG$8'); if (typeof(TextAreaObject) != 'undefined' && TextAreaObject != null) TextAreaObject.innerHTML = RichTextValue;

📌 Information systems officer (Valencia)
🏢 United Nations ESCAP
📍 Valencia