Technical Account Manager - Sales-Oriented - De/En - €4.000 A Month (Madrid)

Technical Account Manager - Sales-Oriented - De/En - €4.000 A Month (Madrid)

18 oct
|
Simply TV
|
Madrid

18 oct

Simply TV

Madrid

About Simply.TVAt Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape.Headquartered in Copenhagen, and supported by over 400 of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it.Join us, and let’s make content discovery simple, powerful, and inspiring!The RoleAs a Technical Account Manager (TAM) at Simply.TV, you’ll serve as a trusted technical advisor and strategic partner for our key clients. Your mission is to ensure customers gain maximum value from our data and technology solutions — helping them integrate, optimize, and grow with Simply.TV. This role combines technical expertise, problem-solving, and customer empathy. You’ll work closely with Product, Engineering, and Sales teams to ensure our clients’ success — from onboarding and implementation to proactive support and long-term relationship management.ResponsibilitiesYou are successful when:- You build and maintain strong, long‑term relationships with key clients, deeply understanding their technical environment and business goals.- You provide proactive guidance, roadmaps, and best practices to help customers optimize their use of Simply.TV’s metadata solutions.- You collaborate cross‑functionally with Product, Engineering, and Sales to resolve complex technical issues and deliver impactful solutions.- You monitor account health, identify potential risks,



and act as the customer advocate during escalations.- You lead technical reviews, onboard new customers, and identify upsell or cross‑sell opportunities to drive mutual growth.- You document technical activities, track open items, and maintain clear and actionable account plans.- You stay current on product updates, new features, and industry trends to anticipate and address client needs.QualificationsYou'll thrive in this role if you:- Have university degree in a relevant area, e.G. Business or Data- Have 0-3 years experience as a Technical Account Manager in B2B tech or metadata- Have exceptional written & spoken English skills (additional European languages are a plus)- Have a passion for technology, innovation, and customer success.- Possess strong analytical and problem‑solving skills with a proactive, hands‑on mindset.- Are an excellent communicator who can translate complex technical concepts into clear and simple language.- Enjoy working collaboratively across technical and commercial teams.- Are comfortable learning in a fast‑paced, dynamic environment where adaptability is key.- Are full‑time available and eager to build lasting client relationships.- Want to grow a career in Simply.TVWhy join?-

Work at the forefront of media tech – Help shape how millions discover TV & streaming content.-

Be a trusted counterpart – Work directly with key clients to drive their technical success and satisfaction.-

Collaborate globally – Join a strong team across continents that thrives on innovation and teamwork.-

Make real impact – Your contribution ensures Simply.TV’s data and solutions empower millions of end users daily.-

Grow and learn continuously – Gain exposure to advanced technologies, media systems, and client infrastructures.Practicalities- Language(s): German and English (fluent)- Reports to: Head of Ingest- Employment Type: Freelancer- Location: Madrid, SpainCollaboration based on a freelancer set‑up is up to 4,000 EUR per month on a full‑time allocation basis (40 hours per week).#J-18808-Ljbffr

📌 Technical Account Manager - Sales-Oriented - De/En - €4.000 A Month (Madrid)
🏢 Simply TV
📍 Madrid

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