Spanish Speaking Customer Experts for messaging app

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. As a leader in the BPO sector, we pride ourselves on providing comprehensive support to candidates seeking life-changing career opportunities in global hubs.

Job Overview

We are currently hiring for a Spanish Speaking Customer Experts for messaging app position in Greece, offering a unique chance to join the fast-paced social media industry. If you are looking for top-tier jobs in Greece that combine professional growth with an exceptional lifestyle, this is the perfect role for you.

Key Responsibilities

• Provide high-quality support to users of a leading general messaging app within the social media ecosystem
• Resolve technical and account-related inquiries via chat, email, and social media channels
• Ensure all interactions reflect the premium brand voice of our social media industry partner




• Maintain high levels of customer satisfaction by providing efficient and empathetic solutions
• Stay updated on new platform features and policy updates within the social media landscape
• Collaborate with internal teams to flag trends and improve the overall user experience
• Adhere to strict data privacy and security guidelines inherent to the social media industry

Requirements

• Native or fluent Spanish (spoken and written)
• Valid EU passport (mandatory)
• Advanced English proficiency to communicate effectively in an international team
• Strong interest in the social media industry and modern messaging technologies
• Excellent communication and problem-solving skills, perfect for Spanish-speaking jobs
• Previous experience in customer service is an asset, but not mandatory

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer,

📌 Spanish Speaking Customer Experts for messaging app (Alicante (Alacant))
🏢 Mercier Consultancy MD
📍 Alicante (Alacant)