Keysight
is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more
about what we do.

Our
award-winning
culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities

We are looking for an outstanding,
Dutch and English-speaking Customer Service Representative
to join our multicultural
Customer Service team in Barcelona
. This is an excellent opportunity for an experienced
Dutch-speaking customer service professional
with strong communication, organizational and problem-solving skills to work in an international technology environment.





Contract Type:
Internal Temporary Worker (ITW) assignment.

This is a complex role, which means you need to be organized, communicative and able to interact with different stakeholders, including
customers, logistics, manufacturing and service representatives
. Your primary responsibility will be creating and processing sales quotes, but you will be expected to take appropriate ownership to resolve issues throughout the
quote-to-delivery-to-payment process
.

What will you be doing?
- Managing
customer service and customer support requests
, including order creation and tracking, repair and calibration requests, product changes, exchanges and returns, end-to-end order status, and questions related to invoicing, contracts and lease management.
- Interfacing with a variety of different parties, including
clients, sales teams, logistics, manufacturing and service technicians
, to execute custome

📌 Customer Service Specialist (Barcelona)
🏢 Keysight Technologies
📍 Barcelona