At Eaton, we are looking for a Customer Service Engineer to join our Crouse-Hinds / CEAG business. This is a highly technical, customer-facing role supporting industrial customers across Spain and selected export markets in a ex-proofed. Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. Working in a 100% remote environment, you will act as the key point of contact throughout the customer project lifecycle, technical quotations, regular customer orders handling & order execution activities, and delivery follow-up. You will collaborate closely with customers, sales teams, engineering experts, manufacturing sites, and operations teams across Europe to ensure a seamless customer experience. This role combines technical customer support, project coordination, order management, and stakeholder communication within a specialized market focused on explosion-proof electrical equipment and power distribution solutions. What you'll do: * Review customer specifications,



technical documentation and requirements to prepare accurate technical and commercial quotations. * Coordinate with engineering and manufacturing teams to ensure customer requirements are fully understood and translated into appropriate solutions. * Manage customer orders for catalog material from receipt through delivery, ensuring technical accuracy, regulatory compliance, and alignment with customer expectations. * Act as the primary point of contact for customers throughout project execution, providing regular updates on project status, lead times, and delivery schedules. * Support the sales organization by managing quotation follow-up activities and helping drive opportunity conversion. * Provide technical guidance and product support for catalog material related to Eaton's explosion-proof electrical equipment and power distribution & control solutions. * Coordinate drawing approvals, technical clarifications, and

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🏢 Generalitat De Catalunya
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