Req ID: 391945

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a Software Development Specialist to join our team in GUADALAJARA, Jalisco (MX-JAL), Mexico (MX).
- Overall 6-9 years of relevant experience in application Maintenance and Support with L2 role
- Hands-on Unix/Linux, SQL (Sybase, Snowflake, or Oracle etc.), and Object-Oriented Programming (Python, Java, etc.)
- Excellent communication, cross-functional collaboration, and crisis management abilities
- End-to-end incident ownership, Root Cause Analysis, and coordinating fix proposals with AppDev/L3 teams
- Practical experience utilizing AI models or GenAI/LLM tools for log analysis, debugging, and support automation
- Strong in writing SQL queries.
- AWS knowledge and minimum hands on is preferable
- Knowledge on any other scripting/Coding languages – preferably Java

Details:
- Actively provide support for resolution of L2 issues with detailed analysis.
- Also help with code fixes and rigorous testing where required




- Good knowledge of Unix, SQL and scripting languages
- Work on supporting Product servers and clients on cutting-edge platforms.
- Contribute to our continuous improvement and continuous delivery Continually focus on enhancing the performance of the applications
- Work effectively in collaboration with other team members
- Provide technical feedback and support to Development teams Perform detailed RCA of issues in production, and implement corrective actions Validated collaboration and communication skills, being able to lead in a general environment
- Hands-on Unix/Linux, SQL (Sybase, Snowflake, or Oracle etc.), and Object-Oriented Programming (Python, Java, etc.)
- Excellent communication, cross-functional collaboration, and crisis management abilities
- End-to-end incident ownership, Root Cause Analysis, and coordinating fix proposals with AppDev/L3 teams
- Practical experience utilizing AI models or GenAI/LLM

📌 Software Development Specialist (Castilla-La Mancha)
🏢 NTT DATA
📍 Castilla-La Mancha