Spanish Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class integral brands. We take pride in our ability to facilitate seamless career transitions for professionals seeking high-impact roles, such as our current opportunities for Spanish Speaking Customer Experts for Mercedes-Benz position in Greece.

Job Overview

We are searching for passionate professionals to join the automotive elite by representing a legendary brand in the Spanish market. This is a unique opportunity to secure one of the most sought-after Spanish-speaking jobs in the industry, where you will provide premium support while enjoying the Mediterranean lifestyle through our comprehensive relocation support for jobs in Greece.

Key Responsibilities
- Act as the primary point of contact for Mercedes-Benz owners, providing an unparalleled customer experience consistent with the luxury automotive brand
- Assist customers with technical inquiries,



vehicle specifications, and service scheduling with professional precision
- Manage automotive service documentation and customer account updates within internal CRM systems
- Resolve complex automotive-related inquiries via phone, email, and chat, ensuring high levels of client satisfaction
- Maintain comprehensive knowledge of the latest automotive product lines and technological advancements from Mercedes-Benz
- Collaborate with internal teams to ensure the brand's high-performance standards are met across all customer touchpoints

Requirements
- Native or fluent Spanish (spoken and written)
- Valid EU passport (mandatory)
- Strong interest in the automotive industry and a customer-centric mindset
- Excellent communication skills, both verbal and written, in English and Spanish
- Ability to thrive in a remote work environment while remaining connected to the wider professional community
- Proficienc

📌 Spanish Speaking Customer Experts for Mercedes-Benz (España)
🏢 Mercier Consultancy MD
📍 España