HEAD OF SALES GROWTH – MADRID

I’m looking to speak with
Senior Contact Centre / Customer Operations Leaders
for a major international consumer services business in Madrid.

?
Sales & Growth
– leading large-scale B2C sales, retention, customer performance and growth across inbound/outbound channels and internal/BPO operations.

I’m particularly interested in people who have operated at significant scale
– large multi-site/contact-centre environments, multiple Operations Managers, outsourced partners and complex customer journeys.

Backgrounds that could be relevant include:

• Contact Centre / Customer Operations

• Sales & Retention

• Customer Service & Claims

• Repairs / Technical Service

• Insurance / Warranty / Assistance

• Telecoms / Utilities / Home Services

• BPO / Outsourced Operations





• Consumer Services

These are genuine senior operational leadership roles, not simply strategy positions – I'm looking for people who have actually run large teams, delivered performance and owned the customer operation.

Madrid / Spain

Competitive senior package – dependent on experience

If you're open to a confidential conversation,
drop me a DM your CV
and I’ll give you the full picture.

Equally, if you know someone who would be a strong fit, I'd be grateful for an introduction.
ContactCentre #CustomerExperience #CustomerOperations #SalesLeadership #AfterSales #Repairs #ServiceOperations #Madrid #Spain #Leadership

📌 Head of Sales Growth (Madrid)
🏢 Cactus Search
📍 Madrid