About Copado
Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled value to our customers. We continuously innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals.
About the Role
The Renewals Manager is responsible for supporting all aspects of the renewal process, from creating quotes and negotiating contracts to ensuring the customer has the right product mix for success.
You will work closely with internal stakeholders across the Sales and Customer
Success teams to ensure customer renewal goals are met and that contracts are accurate.
In this role, you will work with cross-functional resources to minimize churn and increase net revenue retention.
What You'll Do
- Renewal Ownership: Own renewal opportunities from quote to close.
- Quote & Order Management: Create quotes, manage orders,
and report invoice
requirements to Accounting.
- Negotiation: Negotiate uplift and pricing changes.
- Contract Compliance: Work with legal to ensure that contract terms are up to date and
ensure that no contract is expired.
- Cross-functional Collaboration: Collaborate with other departments to develop
success strategies as required.
- Expansion Identification: Work with the account executive to identify expansion
opportunities to increase Copado’s footprint at the customer.
What We're Looking For:
- You have a minimum of 3 years of experience in Sales or Renewals with a SaaS product
- You have exceptional verbal and written communication skills
- You have exceptional negotiation skills and attention to detail
- You are highly organized, take initiative, require little direction and have a positive
attitude.
You are a fit for Copado if:
- You are energetic and enjoy working in a fast-paced gl
📌 Renewals Manager (Madrid)
🏢 Copado
📍 Madrid