Agent, Guest Experience, The Romanos, A Lc Resort, Costa Navarino (León)

Agent, Guest Experience, The Romanos, A Lc Resort, Costa Navarino (León)

18 oct
|
Costa Navarino
|
León

18 oct

Costa Navarino

León

Be Part of Our Story. Grow with Us.

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Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.
Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.
This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience,



and contribute to the continued evolution of the destination.
We are looking for a Agent, Guest Experience to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.
In this position, you will provide warm, seamless and personalized service throughout the guest journey, anticipating guest needs, handling requests and concerns, and creating memorable experiences that reflect the high service standards of the Resort.
Responsibilities
- Welcome and farewell guests, provide information about the Resort and local attractions and assist with room escorts and VIP recognition.
- Prepare lobby amenities and arrange special occasions, creating memorable guest experiences.
- Handle and follow up on guest requests and complaints, coordinating with relevant departments to ensure timely resolution.
- Monitor guest satisfaction through reports and

📌 Agent, Guest Experience, The Romanos, A Lc Resort, Costa Navarino (León)
🏢 Costa Navarino
📍 León

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