*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.
If you are excited about health and technology, join our Fitbit Team
As a Fitbit Customer Support with Danish and English, you will be part of a great team and will:
- Help our users with any issues they might have via tickets or calls
- Provide solutions to everyday device use questions on a case by case customer-oriented approach
- Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
- Work with a passionate team of customer-friendly colleagues from an international background

Not bad, right?
What we expect from you:
- Fluency in Danish language for daily communication with customers
- Good command of English (B1 or similar) for training and internal communication
- Basic understanding of iOS and Android OS use/features
- Demonstrating empathy
- Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
- Result-oriented with personal performance




- Friendly and outgoing personality
- Looking for a long-term employment

We offer:
- Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
- Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Plane Ticket from your location to Sofia
- Taxi transportation directly from the airport to your accommodation
- Fully paid training
- Stable job and career development opportunities
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives
About us:TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of service

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