Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much a feeling as it is an aesthetic.

We are currently seeking a Client Advisor within a fixed-term contract who will report to the Store Manager as part of our dynamic team in Madrid ECI.

Your opportunity

Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.

How you will contribute

Finalize sales targets achievements in line with company strategy
Use effective selling techniques to maximize the business potential of the stores
Contribute to build team working sharing information and best practices




Collect and update customer information to ensure an efficient use of CRM and Client Book
Uphold respect of the company standards and procedures
Keep stock info updated and follow store-to- store transfer request procedures
Cultivate customer relationships
Deliver excellence in customer service in alignment with the company standards

Who you are

Excellent customer and service attitude and high flexibility to adapt to several types of Customers
Sales experience preferably in fashion & luxury contexts
Excellent communication and empathic skills
Commercial results orientation
Good team player
Multitasking, versátil
Capacity to work in a fast moving, dynamic and stressing environment
Fluent in Spanish and English

📌 Customer Service Representative (España)
🏢 Bottega Veneta
📍 España