International Agent Officer position supporting World Courier's Middle East and Africa operations. Primary responsibilities include handling shipment bookings, client communications in English and French, tracking logistics, and coordinating with a general network of offices based in Madrid.
Responsibilities
- Handle client and agent inquiries via phone and email in English and French
- Book shipments and update internal tracking systems with booking details
- Monitor ongoing shipments and respond to plan deviations or delays
- Provide quotations and coordinate pickup, delivery, and temperature control instructions
- Communicate temperature results and manage deviations post-delivery

Requirements
- Fluency in English and French, verbal and written
- Proficiency in MS Office: Word, Excel, Outlook
- Ability to follow procedures and provide relevant information upon request
- Strong teamwork and independent work capability
- Prior experience or knowledge of logistics sector desirable

Compensation: €27,500 base plus 5% annual bonus

📌 International Agent Officer (España)
🏢 Cencora
📍 España