Hello
At Factorial, we’re looking for a Team Lead fot the Account Executive Upsell team to lead the French and Italian markets and to support, guide, and grow a high-performing sales team focused on driving expansion within our existing customer base.
This is a very hands-on leadership role, you won’t just manage from the sidelines, you’ll be in the trenches with your team.
About the team
Our Customer Experience team is the voice that guides our users every step of the way, making sure they always get the most out of Factorial. If you’re passionate about people and love turning a challenge into a great experience, you’ll fit right in.
What you'll do
As Team Lead, you will be responsible for the performance, development, and motivation of the team, focusing on team KPIs rather than individual sales targets.
You’ll combine active selling, coaching, and leadership, ensuring high standards of execution while fostering a strong team culture built on trust, accountability, and collaboration.
Team Leadership & Coaching
- Be very close to the team: coach daily, join calls when needed,



and provide real-time feedback.
- Lead by example through your own sales activity and deal involvement.
- Support team members in complex negotiations, objection handling, and deal strategy.
- Create a safe, high-performance environment, managing strong personalities and keeping the team aligned.

Team Performance & Strategy
- Own team-level KPIs (not individual sales quotas).
- Monitor pipeline health, deal progression, and forecast accuracy.
- Identify performance gaps and proactively implement improvement plans.
- Collaborate with Sales Management to execute go-to-market and growth strategies for the French and Italian markets.

Client & Deal Involvement
- Step into key deals when needed to support closings and negotiations.
- Help the team identify upselling and cross-selling opportunities.
- Ensure a high-quality customer experience and value-driven sales approach.

Cross-Functional Colla

📌 Electronics Aos Team Lead (Distrito del Ensanche)
🏢 Between Technology
📍 Distrito del Ensanche