18 oct
|
Mercedes-Benz Group Services Madrid
|
Madrid
18 oct
Mercedes-Benz Group Services Madrid
Madrid
The Sales Backoffice Team for Order to Delivery (OTD) manages the central OTD delivery across Europe. This role reports to local management and is guided by HQ (SC/SDP), the business area responsible for the RotF project (agency model) .
As a Specialist, you will act as the final gatekeeper , ensuring customer orders are accurate, compliant, and ready for delivery. Your work will be key to maintaining operational excellence and delivering a great customer experience.
Order Management
- Review and verify customer orders and amendments
- Ensure compliance before releasing orders
- Collaborate with service providers on claims processing
- Coordinate repair payments with retailers
- Manage billing with insurance companies
- Provide
📌 Sales Backoffice Administration (Madrid)
🏢 Mercedes-Benz Group Services Madrid
📍 Madrid