Job Responsibilities Network Planning: Design postal zone coverage and territory division;
lead site selection, recruitment, and expansion of service outlets;
optimize last-mile layout;
and conduct assessment for new outlet opening, restructuring, or closure.
Partner Recruitment & Onboarding: Identify and qualify local franchisees;
conduct due diligence, lead commercial negotiations, and finalize contracts;
provide pre-launch guidance and operational training.
Outlet Performance Management: Monitor KPIs including shipment volume, successful delivery rate, delays, damage/loss, and customer complaints;
conduct regular on-sitevisits;
provide coaching and corrective action plans to drive performance targets.
Policy & Standard Implementation: Disseminate company policies and operational standards;
ensure strict adherenceto SOPs;
enforce performance evaluation and incentive/penalty frameworks.
Incident & Cross-Team Coordination: Respond to emergencies: outlet operational crises, public complaints, capacity overload, lost/damaged shipments, etc.;
collaborate with distribution centers and line-haul teams to resolve bottlenecks across the supply chain.
Business Support & Optimization: Analyze outlet financial and operational data;
provide guidance on cost control and market expansion;
support underperformingpartners;
manage exit processes for non-compliant outlets.
Stakeholder & Relationship Management:



Maintain strong franchisee partnerships;
mediate and resolve territorial and operational disputes between outlets.
Reporting, Review & Planning: Prepare weekly/monthly reports covering network quality, shipment trends, and outlet health;
deliver actionable insights and develop improvement plans for the upcoming period.
Compliance & Risk Control: Oversee outlet compliance with local labor, tax, and operational regulations;
identify and mitigate safety and business risks.
Requirements Fluent in both Spanish and Chinese — able to conduct all business operations and coordination independently in both languages.
1–3 years in logistics, express delivery, or cross-border transportation;
experience in network planning, outlet operations, business expansion, or regional management is preferred.
Associate/Bachelor’s degree in Logistics & Supply Chain Management, Transportation, Operations Management, Business Administration, Statistics, Finance, or a related field.
Strong capabilities in network design, commercial negotiation, partner acquisition, and relationship management.
Excellent data analysis and problem-solving skills — able to translate operational metrics into actionable improvement plans and drive execution.
Hold a valid Spanish driving license and be willing to travel or be assigned to regional locations.
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📌 物流网络管理主管 / Logistics Development&Operations Supervisor (Madrid)
🏢 J&T EXPRESS
📍 Madrid